Returns & Exchanges

At Korendy Türkiye, we want you to be completely satisfied with your K-Beauty journey. If you are not happy with your purchase, you can return unopened and unused products within 14 days of delivery.

1

Initiate Request

Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

2

Secure Packaging

Place the items in their original packaging, ensuring that the protective seals are intact and the products are cushioned to prevent damage during transit.

3

Ship the Items

Send your package using our contracted courier service with the provided return code to enjoy free or discounted shipping rates.

4

Quality Check & Refund

Once our warehouse team inspects the returned products for hygiene compliance, your refund will be processed to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing